{"id":4553,"date":"2025-10-05T21:54:11","date_gmt":"2025-10-05T19:54:11","guid":{"rendered":"https:\/\/ultra-pc.pl\/?page_id=4553"},"modified":"2025-12-05T22:06:59","modified_gmt":"2025-12-05T21:06:59","slug":"zasady-i-formularz-zwrotu","status":"publish","type":"page","link":"https:\/\/ultra-pc.pl\/index.php\/zasady-i-formularz-zwrotu\/","title":{"rendered":"Zasady i Formularz zwrotu"},"content":{"rendered":"\n<style>\n  \/* Zasady zwrotu \u2013 bia\u0142y arkusz jak O NAS \/ Polityka \/ Regulamin *\/\n\n  .ultra-policy-box {\n    max-width: 1120px;\n    margin: 40px auto 70px;\n    padding: 28px 26px 34px;\n    background: #ffffff;\n    border-radius: 24px;\n    border: 1px solid #ecebfd;\n    box-shadow: 0 22px 60px rgba(0,0,0,0.16);\n    font-family: system-ui, -apple-system, \"Segoe UI\", Roboto, \"Helvetica Neue\", Arial;\n    color: #222222;\n    line-height: 1.9;\n    position: relative;\n    overflow: visible;\n  }\n\n  \/* wy\u0142\u0105czamy stary ciemny RGB glow *\/\n  .ultra-policy-box::before {\n    content: none !important;\n  }\n\n  .ultra-policy-box h3 {\n    margin: 0 0 0.6rem 0;\n    font-size: 1.1rem;\n    font-weight: 800;\n    text-transform: uppercase;\n    letter-spacing: 0.12em;\n    color: #15153a;\n    text-align: center;\n    line-height: 1.3;\n  }\n\n  .ultra-policy-divider {\n    height: 2px;\n    border: 0;\n    margin: 0.1rem auto 1.2rem auto;\n    width: 140px;\n    border-radius: 999px;\n    background: linear-gradient(\n      90deg,\n      rgba(0,0,0,0),\n      #5b00ff,\n      #ff00ff,\n      #00e5ff,\n      rgba(0,0,0,0)\n    );\n  }\n\n  .ultra-policy-text {\n    color: #222222;\n    line-height: 1.9;\n    font-size: 0.98rem;\n    margin: 0 0 1rem 0;\n    text-align: left;\n  }\n\n  .ultra-policy-list {\n    list-style: none;\n    margin: 0 0 1rem 0;\n    padding: 0;\n    color: #333333;\n    font-size: 0.96rem;\n  }\n\n  .ultra-policy-list li {\n    position: relative;\n    padding-left: 1.2rem;\n    margin: 0.4rem 0;\n    line-height: 1.7;\n  }\n\n  .ultra-policy-list li::before {\n    content: \"\u2022\";\n    position: absolute;\n    left: 0;\n    top: 0.1em;\n    font-size: 1rem;\n    background: linear-gradient(135deg, #5b00ff, #ff00ff, #00e5ff);\n    -webkit-background-clip: text;\n    background-clip: text;\n    color: transparent;\n  }\n\n  .ultra-policy-strong {\n    color: #111111;\n    font-weight: 700;\n  }\n\n  .ultra-policy-note {\n    margin-top: 0.9rem;\n    font-size: 0.94rem;\n    line-height: 1.7;\n    color: #333333;\n    background-color: #fbfbff;\n    padding: 0.9rem 1rem;\n    border-radius: 12px;\n    border: 1px solid #ecebfd;\n  }\n\n  .ultra-policy-note a {\n    color: #5b00ff;\n    text-decoration: underline;\n    font-weight: 500;\n  }\n\n  .ultra-policy-note a:hover {\n    color: #00aee5;\n    text-decoration: none;\n  }\n\n  @media (max-width: 720px) {\n    .ultra-policy-box {\n      margin: 28px 12px 40px;\n      padding: 22px 16px 26px;\n      border-radius: 18px;\n    }\n\n    .ultra-policy-box h3 {\n      font-size: 1rem;\n    }\n\n    .ultra-policy-text {\n      font-size: 0.95rem;\n    }\n\n    .ultra-policy-list {\n      font-size: 0.94rem;\n    }\n  }\n<\/style>\n\n\n\n\n<div class=\"ultra-policy-box\" id=\"policy-return\">\n  <h3>Zasady zwrotu<\/h3>\n  <div class=\"ultra-policy-divider\" aria-hidden=\"true\"><\/div>\n\n  <p class=\"ultra-policy-text\">\n    <span class=\"ultra-policy-strong\">Zwrot \u015brodk\u00f3w<\/span> jest przekazywany w terminie <strong>14 dni<\/strong> od daty otrzymania sprz\u0119tu przez Sklep, na konto bankowe podane w formularzu zwrotu.\n  <\/p>\n\n  <ul class=\"ultra-policy-list\">\n    <li><span class=\"ultra-policy-strong\">Termin zwrotu:<\/span> klient ma prawo do odst\u0105pienia w terminie 14 dni kalendarzowych od dnia otrzymania przesy\u0142ki.<\/li>\n    <li><span class=\"ultra-policy-strong\">Koszty przesy\u0142ki:<\/span> w przypadku zwrotu z przyczyn innych ni\u017c wada fabryczna, klient ponosi koszty przesy\u0142ki zwrotnej.<\/li>\n    <li><span class=\"ultra-policy-strong\">Stan towaru:<\/span> zwrot b\u0119dzie zaakceptowany wy\u0142\u0105cznie, gdy produkt nie nosi \u015blad\u00f3w u\u017cytkowania, jest w stanie niepogorszonym oraz kompletny (opakowanie, akcesoria, dokumenty).<\/li>\n    <li><span class=\"ultra-policy-strong\">Towary na zam\u00f3wienie:<\/span> produkty zam\u00f3wione na specjalne \u017cyczenie (np. niestandardowe konfiguracje, personalizacje) nie podlegaj\u0105 zwrotowi.<\/li>\n    <li><span class=\"ultra-policy-strong\">Procedura:<\/span> przed odes\u0142aniem towaru skontaktuj si\u0119 z dzia\u0142em obs\u0142ugi klienta w celu uzyskania zgody i instrukcji.<\/li>\n    <li><span class=\"ultra-policy-strong\">Dokumenty:<\/span> do formularza zwrotu do\u0142\u0105cz <strong>faktur\u0119\/paragon<\/strong> oraz <strong>numer zam\u00f3wienia<\/strong> \u2014 te dane przyspiesz\u0105 weryfikacj\u0119 i realizacj\u0119 zwrotu.<\/li>\n  <\/ul>\n\n  <div class=\"ultra-policy-note\">\n    <strong>Uwaga:<\/strong> Aby przyspieszy\u0107 procedur\u0119, w formularzu podaj wyra\u017anie numer konta bankowego, na kt\u00f3re ma zosta\u0107 przekazany zwrot, do\u0142\u0105cz skan\/fotografi\u0119 faktury lub paragonu oraz numer zam\u00f3wienia. W przypadku pyta\u0144 napisz: <a href=\"mailto:sklep@ultra-pc.pl\" style=\"color:var(--policy-accent);text-decoration:underline\">sklep@ultra-pc.pl<\/a>.\n  <\/div>\n<\/div>\n\n<style>\r\n  \/* Formularz zwrotu \u2013 bia\u0142y arkusz, sp\u00f3jny z O NAS \/ regulaminem \/ polityk\u0105 *\/\r\n\r\n  .ultra-return-wrap {\r\n    --accent-rgb: linear-gradient(135deg, #5b00ff, #ff00ff, #00e5ff);\r\n\r\n    max-width: 1120px;\r\n    margin: 40px auto 70px;\r\n    padding: 28px 26px 32px;\r\n    background: #ffffff;\r\n    border-radius: 24px;\r\n    border: 1px solid #ecebfd;\r\n    box-shadow: 0 22px 60px rgba(0,0,0,0.16);\r\n    font-family: system-ui, -apple-system, \"Segoe UI\", Roboto, \"Helvetica Neue\", Arial;\r\n    color: #222222;\r\n    position: relative;\r\n    overflow: visible;\r\n  }\r\n\r\n  \/* wy\u0142\u0105czamy stary ciemny RGB glow *\/\r\n  .ultra-return-wrap::before {\r\n    content: none !important;\r\n  }\r\n\r\n  .ultra-return-wrap h2,\r\n  .ultra-return-wrap h3 {\r\n    color: #15153a;\r\n    margin: 0 0 0.6rem 0;\r\n    font-weight: 800;\r\n    text-transform: uppercase;\r\n    letter-spacing: 0.12em;\r\n    text-align: center;\r\n    font-size: 1.05rem;\r\n  }\r\n\r\n  .ultra-return-wrap p {\r\n    color: #333333;\r\n    line-height: 1.9;\r\n    font-size: 0.98rem;\r\n    margin: 0 0 0.9rem 0;\r\n  }\r\n\r\n  .ultra-divider {\r\n    height: 2px;\r\n    background: linear-gradient(\r\n      90deg,\r\n      rgba(0,0,0,0),\r\n      #5b00ff,\r\n      #ff00ff,\r\n      #00e5ff,\r\n      rgba(0,0,0,0)\r\n    );\r\n    border: 0;\r\n    margin: 0.6rem auto 1.5rem;\r\n    max-width: 520px;\r\n    border-radius: 999px;\r\n  }\r\n\r\n  .ultra-grid {\r\n    display: grid;\r\n    grid-template-columns: repeat(12, 1fr);\r\n    gap: 1rem;\r\n  }\r\n  .col-12 { grid-column: span 12; }\r\n  .col-6  { grid-column: span 12; }\r\n\r\n  @media (min-width: 720px) {\r\n    .col-6 { grid-column: span 6; }\r\n  }\r\n\r\n  .ultra-return-wrap label {\r\n    color: #222222;\r\n    display: block;\r\n    margin: 0 0 4px 2px;\r\n    font-size: 0.88rem;\r\n    font-weight: 600;\r\n  }\r\n\r\n  .ultra-return-wrap input[type=\"text\"],\r\n  .ultra-return-wrap input[type=\"email\"],\r\n  .ultra-return-wrap input[type=\"tel\"],\r\n  .ultra-return-wrap input[type=\"date\"],\r\n  .ultra-return-wrap input[type=\"file\"],\r\n  .ultra-return-wrap textarea {\r\n    width: 100%;\r\n    padding: 10px 12px;\r\n    border-radius: 10px;\r\n    border: 1px solid #d9d9ed;\r\n    background: #ffffff;\r\n    color: #222222;\r\n    outline: none;\r\n    font-size: 0.96rem;\r\n    transition:\r\n      border-color 0.2s ease,\r\n      box-shadow 0.2s ease,\r\n      background-color 0.2s ease,\r\n      transform 0.15s ease;\r\n  }\r\n\r\n  .ultra-return-wrap input::placeholder,\r\n  .ultra-return-wrap textarea::placeholder {\r\n    color: #a0a0b5;\r\n  }\r\n\r\n  .ultra-return-wrap input:focus,\r\n  .ultra-return-wrap textarea:focus {\r\n    border-color: #5b00ff;\r\n    box-shadow: 0 0 0 1px rgba(91,0,255,0.25);\r\n    background-color: #ffffff;\r\n    transform: translateY(-1px);\r\n  }\r\n\r\n  .ultra-return-wrap textarea {\r\n    min-height: 130px;\r\n    resize: vertical;\r\n  }\r\n\r\n  .ultra-help {\r\n    color: #777b99;\r\n    font-size: 0.82rem;\r\n    margin-top: 4px;\r\n  }\r\n\r\n  .ultra-btn {\r\n    background-image: var(--accent-rgb);\r\n    color: #ffffff;\r\n    font-weight: 700;\r\n    border: none;\r\n    border-radius: 999px;\r\n    padding: 0.7rem 1.9rem;\r\n    cursor: pointer;\r\n    font-size: 0.9rem;\r\n    display: inline-block;\r\n    transition:\r\n      background 0.25s ease,\r\n      transform 0.18s ease,\r\n      box-shadow 0.25s ease;\r\n    text-transform: uppercase;\r\n    letter-spacing: 0.08em;\r\n  }\r\n\r\n  .ultra-btn:hover {\r\n    background-image: linear-gradient(135deg, #7b3cff, #00e5ff);\r\n    transform: translateY(-2px);\r\n    box-shadow: 0 10px 26px rgba(0,0,0,0.25);\r\n  }\r\n\r\n  .note-box {\r\n    border: 1px dashed #d6daf5;\r\n    border-radius: 10px;\r\n    padding: 0.7rem 0.9rem;\r\n    background: #f9f9ff;\r\n    color: #333b55;\r\n    font-size: 0.9rem;\r\n    margin-bottom: 0.9rem;\r\n  }\r\n\r\n  .ultra-error {\r\n    border: 1px solid rgba(220,40,40,0.4);\r\n    background: #fff3f3;\r\n    color: #8b1010;\r\n    border-radius: 10px;\r\n    padding: 0.6rem 0.9rem;\r\n    margin: 0 0 0.9rem;\r\n    font-size: 0.88rem;\r\n  }\r\n\r\n  .ultra-success {\r\n    border: 1px solid rgba(40,170,80,0.4);\r\n    background: #f1fff5;\r\n    color: #17602c;\r\n    border-radius: 10px;\r\n    padding: 0.6rem 0.9rem;\r\n    margin: 0 0 0.9rem;\r\n    font-size: 0.88rem;\r\n  }\r\n\r\n  .hp-field {\r\n    position: absolute;\r\n    left: -9999px;\r\n    top: auto;\r\n    width: 1px;\r\n    height: 1px;\r\n    overflow: hidden;\r\n  }\r\n\r\n  @media (max-width: 720px) {\r\n    .ultra-return-wrap {\r\n      margin: 28px 12px 46px;\r\n      padding: 22px 16px 26px;\r\n      border-radius: 18px;\r\n    }\r\n\r\n    .ultra-return-wrap h2,\r\n    .ultra-return-wrap h3 {\r\n      font-size: 0.98rem;\r\n    }\r\n\r\n    .ultra-return-wrap p {\r\n      font-size: 0.95rem;\r\n    }\r\n  }\r\n<\/style>\r\n\r\n\r\n\r\n    <section class=\"ultra-return-wrap\">\r\n      <header style=\"text-align:center\">\r\n        <h2>Zwrot towaru<\/h2>\r\n        <p>Wype\u0142nij formularz, aby zg\u0142osi\u0107 zwrot. Potwierdzenie i dalsze instrukcje wy\u015blemy e-mailem po weryfikacji zg\u0142oszenia.<\/p>\r\n      <\/header>\r\n\r\n            \r\n      <hr class=\"ultra-divider\" \/>\r\n\r\n      <form method=\"post\" enctype=\"multipart\/form-data\" action=\"https:\/\/ultra-pc.pl\/wp-admin\/admin-post.php\">\r\n        <input type=\"hidden\" name=\"action\" value=\"ultra_return_submit\">\r\n        <input type=\"hidden\" name=\"ultra_return_nonce\" value=\"8322f7cda0\">\r\n        <input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php\/wp-json\/wp\/v2\/pages\/4553\">\r\n        <!-- honeypot -->\r\n        <input type=\"text\" name=\"company\" class=\"hp-field\" autocomplete=\"off\" tabindex=\"-1\">\r\n\r\n        <div class=\"ultra-grid\">\r\n          <!-- Dane kontaktowe -->\r\n          <h3 class=\"col-12\">Dane kontaktowe<\/h3>\r\n\r\n          <div class=\"col-6\">\r\n            <label for=\"name\">Imi\u0119 i nazwisko *<\/label>\r\n            <input id=\"name\" name=\"name\" type=\"text\" required>\r\n          <\/div>\r\n          <div class=\"col-6\">\r\n            <label for=\"email\">Adres e-mail *<\/label>\r\n            <input id=\"email\" name=\"email\" type=\"email\" required>\r\n          <\/div>\r\n          <div class=\"col-6\">\r\n            <label for=\"phone\">Telefon (opcjonalnie)<\/label>\r\n            <input id=\"phone\" name=\"phone\" type=\"tel\" placeholder=\"np. 600 000 000\">\r\n          <\/div>\r\n\r\n          <hr class=\"ultra-divider col-12\" \/>\r\n\r\n          <!-- Zam\u00f3wienie -->\r\n          <h3 class=\"col-12\">Informacje o zam\u00f3wieniu<\/h3>\r\n\r\n          <div class=\"col-6\">\r\n            <label for=\"order_no\">Numer zam\u00f3wienia *<\/label>\r\n            <input id=\"order_no\" name=\"order_no\" type=\"text\" placeholder=\"#1234\" required>\r\n          <\/div>\r\n          <div class=\"col-6\">\r\n            <label for=\"received_date\">Data otrzymania towaru<\/label>\r\n            <input id=\"received_date\" name=\"received_date\" type=\"date\">\r\n          <\/div>\r\n\r\n          <div class=\"col-12\">\r\n            <label for=\"product\">Produkt (nazwa) *<\/label>\r\n            <input id=\"product\" name=\"product\" type=\"text\" required placeholder=\"np. SPECTRUM | Ryzen 7 7800X3D ...\">\r\n          <\/div>\r\n\r\n          <div class=\"col-12\">\r\n            <label for=\"reason\">Pow\u00f3d zwrotu<\/label>\r\n            <textarea id=\"reason\" name=\"reason\" placeholder=\"Opisz kr\u00f3tko pow\u00f3d zwrotu (opcjonalnie)\"><\/textarea>\r\n          <\/div>\r\n          <hr class=\"ultra-divider col-12\" \/>\r\n\r\n          <!-- Zwrot \u015brodk\u00f3w -->\r\n          <h3 class=\"col-12\">Zwrot \u015brodk\u00f3w<\/h3>\r\n\r\n          <div class=\"col-6\">\r\n            <label for=\"iban\">Numer konta bankowego *<\/label>\r\n            <input id=\"iban\" name=\"iban\" type=\"text\" required\r\n                   placeholder=\"12 3456 7890 1234 5678 9012 3456\"\r\n                   maxlength=\"50\" inputmode=\"numeric\" pattern=\"[0-9\\s]*\">\r\n          <\/div>\r\n          <div class=\"col-6\">\r\n            <label for=\"account_name\">W\u0142a\u015bciciel rachunku<\/label>\r\n            <input id=\"account_name\" name=\"account_name\" type=\"text\" placeholder=\"Imi\u0119 i nazwisko \/ firma\">\r\n          <\/div>\r\n\r\n          <div class=\"col-12\">\r\n            <label for=\"attachment\">Za\u0142\u0105cznik (faktura \/ zdj\u0119cie, opcjonalnie)<\/label>\r\n            <input id=\"attachment\" name=\"attachment\" type=\"file\" accept=\".jpg,.jpeg,.png,.pdf\">\r\n            <div class=\"ultra-help\">Dozwolone: JPG, PNG, PDF. Maks. 10 MB.<\/div>\r\n          <\/div>\r\n\r\n          <hr class=\"ultra-divider col-12\" \/>\r\n\r\n          <div class=\"col-12\">\r\n            <label style=\"display:flex;gap:.6rem;align-items:flex-start\">\r\n              <input type=\"checkbox\" name=\"consent\" required style=\"margin-top:.2rem\">\r\n              <span>Potwierdzam zapoznanie z zasadami zwrot\u00f3w i akceptuj\u0119 ich warunki.<\/span>\r\n            <\/label>\r\n          <\/div>\r\n\r\n          <div class=\"col-12\">\r\n            <button class=\"ultra-btn\" type=\"submit\">Wy\u015blij zg\u0142oszenie<\/button>\r\n          <\/div>\r\n\r\n          <div class=\"note-box col-12\" style=\"margin-top:.5rem\">\r\n            <strong>Wskaz\u00f3wka:<\/strong> Po wys\u0142aniu zg\u0142oszenia wy\u015blemy potwierdzenie e-mail oraz w po\u017aniejszym czasie skontaktujemy si\u0119 w celu przekaznia dalszych instrukcji.\r\n          <\/div>\r\n        <\/div>\r\n      <\/form>\r\n    <\/section>\r\n\r\n    <script>\r\n    \/\/ Auto-format: PL NRB (2 + 6\u00d74); wysy\u0142ka bez spacji\r\n    document.addEventListener(\"DOMContentLoaded\", function() {\r\n      const input = document.getElementById(\"iban\");\r\n      if (!input) return;\r\n\r\n      input.addEventListener(\"input\", function(e) {\r\n        let v = e.target.value.replace(\/\\D\/g, \"\");\r\n        if (v.length > 2) v = v.slice(0,2) + \" \" + v.slice(2);\r\n        v = v.replace(\/(\\d{4})(?=\\d)\/g, \"$1 \").trim();\r\n        e.target.value = v;\r\n      });\r\n\r\n      const form = input.closest(\"form\");\r\n      if (form) form.addEventListener(\"submit\", function() {\r\n        input.value = input.value.replace(\/\\s+\/g, \"\");\r\n      });\r\n    });\r\n    <\/script>\r\n    \n","protected":false},"excerpt":{"rendered":"<p>Zasady zwrotu Zwrot \u015brodk\u00f3w jest przekazywany w terminie 14 dni od daty otrzymania sprz\u0119tu przez Sklep, na konto bankowe podane w formularzu zwrotu. Termin zwrotu: klient ma prawo do odst\u0105pienia w terminie 14 dni kalendarzowych od dnia otrzymania przesy\u0142ki. Koszty przesy\u0142ki: w przypadku zwrotu z przyczyn innych ni\u017c wada fabryczna, klient ponosi koszty przesy\u0142ki zwrotnej. &#8230; <a title=\"Zasady i Formularz zwrotu\" class=\"read-more\" href=\"https:\/\/ultra-pc.pl\/index.php\/zasady-i-formularz-zwrotu\/\" aria-label=\"Dowiedz si\u0119 wi\u0119cej o Zasady i Formularz zwrotu\">Dowiedz si\u0119 wi\u0119cej<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4553","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ultra-pc.pl\/index.php\/wp-json\/wp\/v2\/pages\/4553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ultra-pc.pl\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ultra-pc.pl\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ultra-pc.pl\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ultra-pc.pl\/index.php\/wp-json\/wp\/v2\/comments?post=4553"}],"version-history":[{"count":19,"href":"https:\/\/ultra-pc.pl\/index.php\/wp-json\/wp\/v2\/pages\/4553\/revisions"}],"predecessor-version":[{"id":5279,"href":"https:\/\/ultra-pc.pl\/index.php\/wp-json\/wp\/v2\/pages\/4553\/revisions\/5279"}],"wp:attachment":[{"href":"https:\/\/ultra-pc.pl\/index.php\/wp-json\/wp\/v2\/media?parent=4553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}